Terms of purchase

Shipping and delivery

We ship goods from our warehouse in Täby outside Stockholm every weekday.
For delivery within Sweden, depending on where you live, delivery usually takes 2-3 days.
We normally ship with DHL to agents, but can sometimes choose Postnord for smaller shipments.
The DHL shipping notice says “Valfrids / Logcare AB.”

What is the cost of shipping?
Sweden: Over 600 SEK – free.
Sweden: under 600 SEK – 49 SEK.
Scandinavia and the Baltics – free over 600 kr, otherwise 79 kr.
EU – 89 kr
Rest of the world – 195 kr.

We ship all over the world.
If you live in Norway or outside the EU, you may have to pay customs duties.

Valfrid's cat drives a vintage Saab, which is maintained using Valfrid's car cleaning products

Frequently asked questions

Pay

You can pay with:
1) Card, via Stripe
2) Invoice, via Klarna)
3) Swish

The payments are processed by Stripe.
We do not process any card details. Nor do we store any data.

At checkout, your address details are automatically downloaded. If the data is incorrect or you want to fill it in yourself, you can clear the loaded information and enter it yourself.

Help!

Personalized service – don’t hesitate to ask. We help you and we like talking to customers. Telephone 010 205 00 12. Or email (you can find the address under Contact).

Online or physical store?

“Do you have a physical store?”, we are sometimes asked. No, unfortunately not at the moment. We are only available online. However, it is possible to pick up directly from our warehouse, if you live in Stockholm, as we are located in Täby. Please contact us in that case.

Do you regret it?

You can return an item if you have changed your mind for any reason within 14 days. It must be unopened/unused of course.
Once we receive the returned goods, we will send you the money back as quickly as possible.

If we have sent the wrong product or made a mistake, we will of course correct it.

If you want to return something – contact us first! We’ll send you a return slip and we’ll pay the shipping.

Valfrids.com is operated by Hildeståhl Grosshandel.
Midgårdsvägen 16
18774 Täby
Tel 010 205 00 12
Org nr 710325-0192